Rally House
  • Detroit, MI, USA
  • $10-12/hr
  • Hourly
  • Part Time
  • Key Holder/Store Lead

Store Address: 14257 Hall Road Shelby, MI 48315

Position Summary

Key Holders help in setting the company's selling standards and providing coaching and direction to Sales Associates. They are in charge of keeping the sales floor presentable and delegating daily projects to Sales Associates. Key Holders must be focused, nurturing, have the ability to train others, enthusiastic attitude and be detail orientated. They will assist the Store Manager and Assistant Managers in Operations. (i.e. returns, defects, transfers, action memos, direct all activities required to achieve store goals, including sales objectives, customer service, mentoring and retention of sales staff, and loss prevention, and merchandising).

We don't just sell sports gear. Rally House is a specialty sports boutique offering the greatest selection of apparel, sporting local NCAA, NFL, MLB, NBA, NHL and MLS teams that's both fashion forward and perfect for the big game. Our stores offer carefully-curated clothing, exclusive gifts, and local novelties fit for any fan. We encourage our team to show their team spirit, so customers feel welcome to strike up a conversation about their favorite team, the latest game or even their favorite rivalry! We want to be more than just another sports store, and our team helps us stand apart from the competition.

Our stores offer a friendly environment and comfortable shopping experience, with associates dedicated to helping customers find the perfect new item to represent their favorite team. Rally House is committed to truly connecting with patrons to offer exceptional service from the moment they step into one of our local stores.

Duties and Responsibilities

  • Sales: Proven ability to generate sales, add-on and develop and direct the sales team
  • Recruiting: Proven ability to interview, select and develop sales team
  • Customer Service: Ability to function as a role model, ensuring that the customer remains the top priority
  • Store Operations and Organization: Ability to organize, delegate, prioritize, meet deadlines and follow-up on all activities within the store
  • Leadership: Proven ability to challenge, motivate, and drive the team's results
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and substitute within guidelines
  • Communication: Demonstration of strong verbal and written communication skills to store team, Operations Managers, District Manager, Corporate Office and Store Associates

Qualifications

  • 1-2 years of retail clothing experience
  • Excellent communication and analytical skills
  • Training and Coaching experience
  • Enthusiastic attitude, outgoing

    Rally House is an Equal Employment Opportunity Employer

Rally House
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